Faq
Frequently Asked Questions
A: To initiate a return, please log in to your Amazon account, go to your order history, and select the product you wish to return.
* If you experience any problems or have concerns about the product, we recommend contacting our customer service team before proceeding with a return or exchange.*
A: Yes, if your return is within the eligible timeframe and meets the conditions outlined in Amazon’s return policy, you should be able to receive a refund. Amazon will process the refund based on their established procedures.
A: To initiate an exchange, please log in to your Amazon account, go to your order history, and select the product you wish to exchange. Follow the on-screen instructions to complete the exchange process.
* If you experience any problems or have concerns about the product, we recommend contacting our customer service team before proceeding with a return or exchange.*
Still have a question? Get in touch:
Feel free to reach out to our knowledgeable customer service team who would be happy to help.
- support@maxsquare.com.tw
- Working Time: Mon–Fri: 08:00–18:00 (UTC +8:00)