Faq

Frequently Asked Questions

Warranty

Maxsquare warrants our products for one year from the date of purchase from the Maxsquare or an authorized dealer from defects in material and workmanship. If this product fails to function properly within the first year of its warranty, the Maxsquare may repair or replace it at its discretion, provided that the device has not been subjected to accident, disaster, abuse, or other unauthorized modifications, including static discharge and power surge. The Maxsquare provides this warranty to its BUYER solely in the case of a direct transaction. This warranty is void if the warranty seal on the metal housing is broken.

If a unit fails under circumstances not covered by this warranty, it will be repaired at the current parts and labor rate in effect at the time of repair. These repairs are warranted by a 90-day warranty from the date of reshipment to the buyer. Customers agree to insure the unit or incur the risk of loss or damage in transit if the unit is delivered by mail. A unit will not be accepted if it does not have a return authorization number. The warranty is in lieu of all other warranties expressed or implied, including without limitations, any other implied warranty or fitness or merchantability for any particular purpose, all of which are expressly disclaimed.

Proof of purchase may be required to claim the warranty. Customers outside of Taiwan must pay for shipping to and from Maxsquare. Cables and power adapters have a 30-day warranty and must be free of any markings or scratches, as well as neatly coiled.

This manual’s material has been carefully reviewed and is believed to be accurate. Maxsquare, on the other hand, takes no responsibility for any inaccuracies or omissions in this manual. Even if advised of the possibility of such losses, Maxsquare will not be liable for direct, indirect, incidental, special, or consequential damages resulting from any defect or omission in this manual. Furthermore, the technical information contained in documents on our products features and specifications is subject to change without further notice.

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